All items are check prior to despatch, if an item is damaged upon delivery please contact us within 7 days and we will arrange for a replacement. If an item has developed a fault within 3 months a replacement unit will be issued. This excludes damage caused by user error/accidental or deliberate. We take no responsibility to dame of user’s equipment or users. All products are used at users own risk and discretion and we take no responsibility for illegal use of the equipment and it’s the users responsibility.
All software is purchased as is and without updates. No refunds or returns available on purchase of any software. All replacements are for products purchased directly from tek-tronics (excluding software) on manufacture faults within 3 months will be accepted.
All software is compatible with the listed operating systems and associated tools as stated in the listings.
Please allow 2-3 days for despatch and 3-5 days for delivery. All items are posted within the UK and major countries of the EU. Orders over £60 are sent via special delivery and all orders under £60 via recorded delivery. A signiture will be required on delivery. All EU orders are sent by "Royal Mail international signed for" and a tracking number provided. Delivery to the EU will take between 5 - 10 days depending on your local postal service, EU shipping is fixed at £12.
All refunds are at the sole description of the store, we will not refund the postage cost unless the item was faulty on delivery and has been reported within 7 days.
All items are check prior to despatch, if an item is damaged upon delivery please contact us within 7 days and we will arrange for a replacement. If an item has developed a fault within 3 months a replacement unit will be issued. This excludes damage caused by user error/accidental or deliberate. We take no responsibility to damage of user’s equipment or users.
All products are used at users own risk and discretion and we take no responsibility for illegal use of the equipment.
All software is purchased as is and without updates. No refunds or returns available on purchase of any software. All replacements are for products purchased directly from tek-tronics (excluding software) on manufacture faults within 3 months will be accepted.
All software is compatible with the listed operating systems and associated tools as stated in the listings.
We accept with any major credit card using NOCHEX to process all payments securely.
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